Eligible issues
Return or replacement requests may be reviewed for damaged, incorrect or materially defective items. Please keep the original packaging and share clear photos/video where requested.
Customer Care
Returns & Exchanges
If there is an issue with your order, contact Anaru as soon as possible so the team can review it.
Personalised products
Products made or personalised specifically for a customer are generally not eligible for return due to change of mind, unless the item is damaged, incorrect or otherwise accepted by Anaru after review.
Request window
Contact us promptly after delivery. Eligibility and resolution depend on the product and circumstances of the request.
Contact
WhatsApp or call +91 79066 71418 with your order number and issue details.